Question 1

Do you accept walk-ins or is it booking only?

Accepted Answer

We accept both! However, we highly recommend booking an appointment online beforehand to guarantee your slot and avoid waiting times, especially during weekends and peak evening hours.

Question 2

What is the price of a standard haircut at Naium?

Accepted Answer

Our standard professional haircut is priced at RM 30, while our premium Stylish Hair Cut is RM 35. For specialized requests like Skin Fades, it is RM 40, and Razor Skin Fades are RM 45.

Question 3

Where are your barber shops located?

Accepted Answer

We have 8 convenient locations across Kuala Lumpur and Selangor, including Bukit Bintang, Pudu, Bandar Sunway, Jalan Pahat Shah Alam, Goodyear Court 4 Subang Jaya, Giant Seri Kembangan, Giant Kota Damansara, and Pelangi Mutiara Damansara.

Question 4

What are your operating hours?

Accepted Answer

All 8 of our branches are open daily from 10:00 AM to 1:00 AM, including public holidays, so you can always get fresh cuts even late at night.

Question 5

Do you offer hair washing and scalp massage services?

Accepted Answer

Yes, we offer hair washing, conditioning, and refreshing scalp massages. You can select these as add-ons in our booking wizard or request them directly from your barber.

Question 6

What is included in the Hot Towel Shave?

Accepted Answer

Our traditional Hot Towel Shave includes face pre-treatment with essential oils, steaming hot towels to open pores, a straight-razor clean shave, followed by cold towels and soothing aftershave to hydrate the skin.

Question 7

Can I choose my preferred barber during booking?

Accepted Answer

Yes! When you select your branch and service in the booking wizard, you will see a list of active barbers available for your selected slot. You can choose your regular barber or select "Any Barber".

Question 8

How do I cancel or reschedule my appointment?

Accepted Answer

You can easily cancel or reschedule your booking by contacting the branch directly via WhatsApp or calling our support line at +6016-2042789 at least 1 hour before your appointment.

Frequently Asked Questions

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